A LITTLE HELP TO GET MOVING
Let’s get you back out there.
Practical answers for your next activity.
Updated on 2 October 2026. This guide identifies V2 features currently in testing. The public version may differ.
Can I explore activities without an account?
In the V2 test version, guest mode lets you view the map and public activities. An account is needed to join, create an activity and use personal features.
How do I join an activity?
Open its details from the map or list. Check the sport, date, time zone, meeting point and available places, then use the join button. Private and past activities may have restrictions.
How do I create an activity in V2?
Use the Create tab. Enter the sport, title, place, date and time, then useful details such as pace and participant limit. Check the time zone before publishing. You can then share the activity link.
Where are my activities and calendar?
In V2, My activities brings together activities you create and join. Switch between the list and calendar and open an activity’s details.
How do discussions work?
In V2, each discussion belongs to an activity and is accessible to its participants. It helps you prepare your outing. Discussions are archived after the planned period; archiving does not mean deletion.
How do I set nearby alerts?
In V2, open Notifications and nearby alert settings. Choose a centre and radius. Alerts cover the different sports. Save the area and enable or disable alerts. Your chosen area is saved; this is not continuous tracking of your position.
Can I use the app without location access?
Yes. You can explore the map and choose a place manually. Location permission lets you centre the map on your position and can be withdrawn in your phone settings.
How do I change my profile and visibility?
Open Profile to edit your information and visibility preferences. Only share information you want other members to access.
How do I cancel my Premium subscription?
For Apple purchases, open Settings, your name and Subscriptions. For Google Play, open your profile, Payments and subscriptions, then Subscriptions. Cancel through the platform used for your purchase. Deleting your CheckPoint account does not automatically cancel a subscription.
How do I report content or ask for help?
Use the reporting option in the app, or email contact@checkpoint-global.com with the content link or identifier, your reason and useful details. In immediate danger, contact emergency services.
How do I delete my account?
Open Profile, the account management section, then Delete my account. Read the confirmation before proceeding. If you can’t access the app, contact contact@checkpoint-global.com from the email address associated with your account.
Is V2 available to everyone yet?
V2 is in testing. The website’s App Store and Google Play links lead to the public version available in your country. Access to test builds depends on an invitation and platform rules.